Last updated August 2022
By accessing the Site or registering for a HealthWork Solutions Account, unless you advise us to the contrary, you are considered to have read and understood these Terms and agree to be legally bound by them at all times.
You agree that when you register a HealthWork Solutions Account or access the Site, you do so on behalf of your organisation, unless you are obviously registering an account or accessing the Site as an individual. If you register a HealthWork Solutions Account or access the Site on behalf of your organisation (as its employee, officer, agent, contractor or other representative), you warrant that you have full legal authority to bind your organisation to these Terms.
1. Authorised Users
1.1 You may, from time to time, authorise your employees, officers, agents, contractors and other representatives to use your HealthWork Solutions Account on your behalf and exclusively for your benefit. In these Terms, they are known as your Authorised Users.
1.2 You are responsible for ensuring that the Authorised Users who use your HealthWork Solutions Account in accordance with these Terms, do so as if they are you.
2.1 We may vary the features, functions, content and other benefits available to you and your Authorised Users as part of the Site from time to time, by providing you with the prior notice of the variation as detailed in clause 2.3.
2.2 Nothing in these Terms imposes any obligation on us to develop, release or install for you any content, updates, upgrades, patches, bug fixes, new releases or new versions in relation to the Site.
2.3 You acknowledge that we may vary these Terms from time to time. If you have a HealthWork Solutions Account, we will give you notice of any changes to these Terms either by email or by posting a notice on the Site, and those changes will take effect 30 days from the date on which we give you notice. If you do not want your HealthWork Solutions Account to continue after we have changed these Terms, you should immediately close your HealthWork Solutions Account and terminate the Subscription Agreement you have with us. If you do terminate a Subscription Agreement under this clause, any refund due will be determined in accordance with your Subscription Agreement.
3. Third Party Applications
3.1 The Site interacts with Third Party Applications and requires Third Party Applications or Third Party Providers to be used for particular features or functionality.
3.2 We warrant that:
(a) we are entitled to grant you the licence to use the Site;
(b) the grant of that licence does not infringe the Intellectual Property Rights of any Third Party Provider; and
3.3 We do not make any representations or give any warranties regarding Third Party Applications.
4. Links to Third Party Websites
4.1 The Site may contain links to Third Party Websites.
4.2 Links to Third Party Websites on the Site are provided as a convenience to you and not as an endorsement of the Third Party Websites, their content or their owners and operators.
4.3 We are not responsible for the content on any Third Party Website.
5. Usernames and passwords
5.1 When you create a HealthWork Solutions Account, you agree that:
(a) you are solely responsible for your HealthWork Solutions Account and the security and privacy of your HealthWork Solutions Account, including password or sensitive information attached to that account and ensuring that your HealthWork Solutions Account is used only by you or any Authorised User who has been authorised to use your account; and
(b) all personal information you provide to us through your HealthWork Solutions Account is up to date, accurate and truthful and that you will update your personal information, and that of any Authorised User if it changes.
5.2 If an Authorised User ceases to be employed or engaged by you, or is no longer authorised by you to access the Site or their HealthWork Solutions Account, you must remove them as a user on your HealthWork Solutions Account.
5.3 You must not:
(a) transfer usernames and passwords to another user;
(b) allow usernames and passwords to be transferred between Authorised Users or other individuals; or
(c) create, or allow third parties to create on your behalf, accounts with us through unauthorised means, including by using an automated device, script, bot or other similar means.
5.4 You must immediately notify us if a username and password is lost, stolen, missing or otherwise compromised and take immediate steps to change the relevant password.
6. Your responsibilities and obligations
6.1 You are responsible for ensuring that your use of the Site, and that of your Authorised Users, complies with all applicable laws, regulations and codes of conduct and does not infringe the Intellectual Property Rights or other rights of anyone.
6.2 You must:
(a) comply with the terms of your Subscription Agreement, if any, at all times;
(b) comply with any Documentation made available by us to you from time to time;
(c) not modify, adapt, translate, reverse engineer, de-compile, disassemble or copy all or any part of the Site and any reports generated by using the Site including removing copyright or other proprietary notices;
(d) not extract, scrape or otherwise harvest any data from the Site;
(e) not interfere with or disrupt the Site, including transmitting any viruses, spyware, malware or any other code of a destructive or disruptive nature or violate in any way the rights of other users of the Site;
(f) not hack into the account of another user of the Site;
(g) not attempt to circumvent or break any encryption, decryption or other security device or technological protection measure contained on the Site;
(h) not distribute any part of the Site for commercial purposes or otherwise sublicense or resell access to the Site;
(i) not permit any person other than your Authorised Users to use the Site;
(j) not act in any way that could be considered fraudulent;
(k) immediately notify us if you become aware of any breach of these Terms by you or an Authorised User; and
(l) not, and must ensure that your Authorised Users do not, upload any Unacceptable Content to the Site.
6.3 We reserve the right to, at any time, suspend or terminate your HealthWork Solutions Account if you are using the Site illegally or if you violate these Terms. If we do so, we will provide you with written notice.
6.4 If we reasonably believe that any Unacceptable Content has been uploaded to the Site, we will remove this Unacceptable Content.
8.1 We attempt to make the Site available 24/7, but from time to time it, or some of the features or functionality may be unavailable for whatever reason.
8.2 If you have a AHPAM Account, where it is reasonably possible, we will give you notice of any scheduled maintenance and unavailability of the Site.
9.1 If you use a AHPAM Account under a Subscription Agreement, we may terminate your AHPAM Account in accordance with the terms of your Subscription Agreement with immediate effect if we have reasonable grounds to suspect that you:
(a) have contravened or are contravening any laws;
(b) have breached any terms of your Subscription Agreement, and we terminate your Subscription Agreement in accordance with those terms;
(c) due to your act or omission, have caused damage to our reputation, goodwill or other interests;
(d) due to your act or omission, allowed unauthorised access to your HealthWork Solutions Account;
(e) have breached these Terms and:
(i) if the breach is capable of remedy, have not remedied the breach within 14 days of
receiving notice from us requiring the breach to be remedied; or
(ii) the breach is not capable of remedy; or
(f) are subject to an Insolvency Event;
9.2 Upon termination of your HealthWork Solutions Account, you must immediately cease using, and ensure that each of your Authorised Users ceases using, our portal, and we may disable all of your, and your Authorised Users’, usernames and passwords.
9.3 We may prevent you from accessing the Site in our sole discretion for any reason, including if we have reason to believe that you have breached these Terms, you do not intend to comply with these Terms, you are unable to comply with these Terms or to otherwise protect our business interests.
10.1 Both parties:
(a) may use the other party’s Confidential Information solely for the purposes set out in or reasonably contemplated by these Terms;
(b) must keep confidential all the other party’s Confidential Information; and
(c) may disclose the other party’s Confidential Information only:
(i) to their employees, contractors and professional advisors who:
A. are aware and agree that the Confidential Information must be kept confidential;
B. have a need to know the Confidential Information (and only to the extent that each has a need to know);
(ii) as required by law or securities exchange regulation; and
(iii) with the prior written consent of the other party.
10.2 Each party must notify the other immediately if they become aware of any breach of confidentiality in respect of the other’s Confidential Information and must take all reasonable steps necessary to prevent further unauthorised use or disclosure of the Confidential Information.
11. Intellectual Property
Except as otherwise expressly set out in these Terms, you acknowledge that all content published and made available on the Site is the property of HWIP and includes, but is not limited to, images, text, logos, documents, downloadable files and anything else that contributes to the composition of the Site. Nothing in these Terms grants you any rights or ownership in respect of Intellectual Property Rights in the Site, Data or Documentation.
The Site is provided to you on an ‘as is’ and ‘as available’ basis. Subject to clause 13.1, we do not make any representations or give any warranties or guarantees:
(a) about the accuracy, reliability or completeness of the Site or any content provided through it;
(b) that your access to the Site will be uninterrupted, error free or free from corruption, viruses, interference, hacking or other security intrusion;
(c) that the Site will be fit for any particular purpose.
13.1 Where the Australian Consumer Law applies and cannot be excluded, these Terms will not limit your legal rights and remedies under that legislation. These Terms will be read subject to the mandatory provisions of the Australian Consumer Law. If there is a conflict between these Terms and the Australian Consumer Law, the mandatory provisions of the Australian Consumer Law will apply.
13.2 Subject to clause 13.1 and notwithstanding any other provision in these Terms, we and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site including any Loss arising from (but not limited to):
(a) any computer viruses or malicious code being transferred by or obtained as a result of your use of the Site; or
(b) any hacking into, data security issues or other similar attacks on the Site or our technical infrastructure including computer servers or other hardware.
13.3 Except where prohibited by law, by using the Site you indemnify and hold us and our directors, officers, agents, employees, subsidiaries, and affiliates harmless from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of the Site or your violation of these Terms.
13.4 Neither party will be liable for any Consequential Loss (however caused) suffered or incurred by the other party in connection with these Terms.
14. General provisions
14.1 These Terms are governed by and will be construed in accordance with the laws of the State of Queensland. Each party irrevocably submits to the non-exclusive jurisdiction of the courts of Queensland and the Federal Court of Australia.
14.2 Neither party is liable for any failure to perform or delay in performing its obligations under these Terms if that failure or delay is due to a Force Majeure Event and it has provided notice to the other party of the Force Majeure Event.
14.3 In the event that any provision of these Terms or its application to any person or circumstance is or is found to be invalid or unenforceable, that invalidity or unenforceability will not affect the validity or enforceability of the other provisions of these Terms or the application of such provisions to any person or circumstance and the said remaining provisions will remain valid, enforceable and will be given full force and effect.
14.4 In these Terms, the meaning of general words is not limited by specific examples introduced by ‘includes’, ‘including’, ‘for example’ or ‘such as’ or similar expressions.
In these Terms:
Australian Consumer Law means Schedule 2 of the Competition and Consumer Act 2010 (Cth) and any equivalent consumer protection legislation in your jurisdiction.
Authorised User has the meaning given in clause 1.
Confidential Information means information provided by us to you or you to us that:
(a) by its nature is confidential;
(b) is designated by the disclosing party as confidential; or
(c) the receiving party knows, or ought to know, is confidential’
but does not include information:
(d) that when first disclosed to the receiving party is in the public domain;
(e) which, after disclosure to the receiving party, comes into the public domain (other than in breach of the obligations in these Terms)
(f) which the receiving party can prove was in its possession when first disclosed to it by the disclosing party and had not been acquired directly or indirectly from the disclosing party; or
(g) which the receiving party received from a third party, provided that as far as the receiving party is aware (without the need for enquiry) it was not received directly or indirectly from the disclosing party in breach of an obligation of confidence owed by the third party to another person and was not provided by the third party acting on the authority of the disclosing party.
Consequential Loss means any form of indirect, special or consequential loss, including loss of reputation, loss of profits, loss of data, loss of actual or anticipated savings, loss of bargain and loss of opportunity; and any loss beyond the normal measure of damages.
Consumer Guarantee means a guarantee provided under Division 1 of Part 3-2 of the Australian Consumer Law.
Data means the data services we make available through the Site from time to time.
Documentation means any user manuals, FAQs, tutorial videos or other similar documents in any form made available by us to you in connection with the Site.
Force Majeure Event means an act of God, epidemic, pandemic, fire, lightning, explosion, flood, weather, war, terrorism, a failure in electrical supply, and any cause whether similar or not which is outside the reasonable control of the affected party.
HWIP means Healthwork IP Pty Ltd ABN 82 651 761 849 of The Annex, Level 8, 12 Creek Street, Brisbane, Queensland.
AHPAM Account means the account that you register on the Site to be able to access and use our AHP Association Management and data services.
Insolvency Event means:
(a) in relation to a body corporate (including a statutory corporation, company and an incorporated association):
(i) where the body corporate becomes or proposes to become an Externally Administered Body Corporate as defined under the Corporations Act 2001;
(ii) has committed an act of bankruptcy;
(iii) is insolvent; or
(iv) is or proposes to be an Insolvent Under Administration.
(b) in relation to an individual (including as a partner in a partnership):
(i) the act of bankruptcy; or
(ii) entering into a scheme or arrangement with creditors;
(c) in relation to a trust:
(i) the making of an application or order in any court for accounts to be taken in respect of the trust or for any property of the trust to be brought into court or administered by the court under its control; or
(ii) the occurrence of any event that has substantially the same effect to any of events
described in (a) and (b) above.
Intellectual Property Rights includes all present and future rights in relation to copyright (including database rights), trademarks, designs, patents or other proprietary rights, trade secrets, know-how and processes or any rights to registration of such rights whether created before or after the date of this agreement, and whether existing in Australia or otherwise.
Loss means any loss, liability, cost, claim, expense, damage, charge, penalty, outgoing or payment however arising, whether present, unascertained, immediate, future or contingent, and includes direct loss and Consequential Loss.
Personal Information has the meaning given to it under the Privacy Act 1988 (Cth).
Site means the website ahpassociationmanagement.com website operated by us under license from HWIP.
Subscription Agreement means the agreement between you and us to subscribe to access our data services using the Site.
Third Party Application means any product, service, system, application or internet site integrated or interfaced with the Site that is owned or operated by a Third Party Provider.
Third Party Provider means any third party that provides products or services that are used by you or an Authorised User in connection with the Site.
Third Party Websites means any website that is owned and operated by third parties and not under our control.
Unacceptable Content means:
(a) content which, in our reasonable opinion, is obscene, offensive, upsetting, defamatory, illegal or inappropriate, infringes or appears to infringe the Intellectual Property Rights of any person or contravenes or appears to contravene any applicable laws, regulations or codes of conduct;
(b) content which is incorrect, false or misleading; or
(c) files with any viruses, malicious code or other conditions which could damage or interfere with data, hardware or software.
We or us means HealthWork Solutions Pty Ltd ABN 69 651 498 109 trading as HealthWork Solutions of The Annex, Level 8, 12 Creek Street, Brisbane, Queensland.
You or your means the person (where an individual has agreed to these terms on their own behalf) or organisation (where an individual has agreed to these terms on behalf of an organisation) who registers with us for a HealthWork Solutions Account or uses the Site.